Toy hauler Resource Center

Welcome to the Toy Hauler Resource Center! Whether you’re gearing up for an off-road adventure or a family camping trip, this is your go-to destination for all things toy haulers. From troubleshooting common issues to understanding setup and safety protocols, our resources ensure your journey is smooth and stress-free. Explore our guides and FAQs to make the most of your toy hauler rental.

FAQs Troubleshooting

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Toy Hauler FAQS

Have questions about your toy hauler rental? Our FAQ section covers everything you need to know, from towing and setup to maintenance and safety guidelines. Get expert advice to ensure you’re fully prepared for your next adventure.

General Questions

A valid driver’s license and major credit card are required.

Some states require a special license depending on the weight of the trailer.

Yes, but fees may apply.

Toy haulers can range from sleeping 3 to 6 people. Please ask your GoGo Rental Specialist to confirm sleeping arrangments.

No, if you are crossing borders please contact a rental assoicate for more details.

Insurance and Coverage

No, insurance is available for an additional fee.

Report damage immediately to support. Insurance coverage will determine liability.

No, personal items are not covered by the included insurance.

Yes, You are responsible for any damages not covered by insurance.

Contact the nearest authorities and notify support immediately.

Setup and Usage

Use the leveling jacks provided to ensure stability at campsites.

With the proper hitch and towing accesories.

Ensure the ramp is clear and deploy it fully before loading.

Instructions for the HVAC system is given during the walk through of the unit but can be found in the trouble shooting videos attached to your receipt.

Please refer to the trouble shooting videos that was attached to your emailed copy of receipt.

Refer to the included manual for appliance operation instructions.

Follow the provided connections for external utility hookups.

Use a clean water source and a water hose, connect, and turn on the water to fill.

Yes, but ensure the ramp is secured and the area is clear.

Fuel and Maintenance

Most generators require unleaded gasoline. Check the manual for specific fuel types.

Yes, refuel before returning to avoid refueling fees.

Yes, cleaning fees may apply if returned in poor condition. Please refer to your rental agreement for specific fees.

Refill at certified stations and ensure proper sealing.

Disinfecting wipes, all-purpose cleaners, and brooms are recommended.

Troubleshooting

Check fuel levels, air filters, and the starter. Contact support if needed.

Please refer to the trouble shooting videos that was attached to your emailed copy of receipt.

Check breaker connections or loose wires. Contact support for assistance.

Inspect for obstructions. Use WD-40 or manual adjustments to fix.

Pour hot water or use a plunger for clogs. Avoid harsh chemicals.

Safety Guidelines

Be aware of weight limits and tie down your load before departure.

Keep speeds below the legal limit and use sway controls if available.

Cargo weight should not exceed the manufacturer’s recommendations.

Use tie-down straps and secure points to stabilize heavy items.

Policies and Certifications

Slow down and pull over safely if winds exceed safety thresholds.

Cancelations made more than 10 days prior to your reservation, you will receive 75% of your deposit. Cancellations made within 10 days of the reservation are non-refundable, and the full deposit will be retained.

Yes, with prior approval from support and meeting renter requirements.

Yes, some rentals require renters to meet minimum age and license criteria.

Extreme Scenarios

Yes, if the changes are approved 24 hours before the booking date.

Late fees may apply. Refer to the rental agreement for specific penalties.

Use boards or traction mats to remove the toy hauler from mud or snow.

Please refer to the trouble shooting videos that was attached to your emailed copy of receipt.

Document the damage and contact support immediately for guidance.

Pull over safely, use hazard lights, and contact roadside assistance.

Engage emergency braking systems if possible. Pull over safely.

Toy Hauler Troubleshooting Videos

Facing an issue with your toy hauler? Our troubleshooting videos provide clear, step-by-step solutions to help you resolve common problems, such as loading and securing equipment, fixing power systems, or adjusting living space configurations. Skip to the exact solution you need using our time-stamped guides.

Propane & Water Heater

Step-by-step troubleshooting for restoring hot water in your toy hauler’s propane water heater and pilot light.

Shore Power & Generator

Fix issues with your toy hauler’s shore-power hookup, generator starting, and transfer-switch operation.

Electrical & Outlets

Resolve problems with 120V outlets, GFCI trips, and interior wiring in your toy hauler.

12V Battery & Lights

Learn how to troubleshoot toy hauler 12V battery drain, dim lights, and converter-charger issues.

A/C & Climate Control

Stay cool by solving rooftop A/C airflow, thermostat, and compressor issues in your toy hauler.

Plumbing & Water System

Troubleshoot and fix toy hauler water pump, tank-level sensors, and freshwater plumbing leaks.

Not seeing what you need?

Check out other resource centers below

Resource Center

Looking for camping with toy haulers near you? Check out our Things To Do: Camping With Toy Haulers page for top destinations and tips.

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Have questions? Start a chat with one of our representatives by clicking the live chat in the bottom right. If there’s no immediate response, it could be outside of store hours, but rest assured, we’ll get back to you as soon as possible.