Scooter Resource Center

Discover the Scooter Resource Center, your complete guide to renting scooters for easy island transportation and sightseeing. From agile models like the Honda PCX 150 to larger, highway-ready options like the Sym CityCom 300 and Lance PCH 200i, this page gives you all the details you need before you ride. Learn about license requirements, safety rules, fueling instructions, and add-on gear to make your trip comfortable and secure. Whether you need a quick, affordable scooter for city rides or a reliable option for longer distances, this hub helps you plan with confidence so every ride is smooth, safe, and stress free.

FAQs Troubleshooting

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Scooter FAQS

Got questions about your scooter rental? Our Scooter FAQs cover everything you need to know before hitting the road, including license requirements, insurance options, age limits, deposit policies, and what’s included with each rental. You’ll also find answers about engine sizes, top speeds, automatic transmissions, fuel type, storage features, and road usage rules such as bike lane access and parking guidelines. Whether you’re riding a Honda PCX 150 for a quick city trip or a Sym CityCom 300 for longer island adventures, these FAQs are designed to give you the clarity you need to ride legally, safely, and confidently while getting the most from your scooter experience.

General Questions

Be 21 or older, have a valid driver’s license with a motorcycle or scooter endorsement, and place a $350 security deposit on a major credit card. If using a debit card, the deposit will be $500.

Liability insurance is not required with a credit card, but we strongly recommend opting into one of our coverage options to limit your financial responsibility.

Yes, with passport + motorcycle‑class license and the same deposit/age rules.

You can pay for the rental with cash, debit, or credit card, but the security deposit must be placed on a card. Deposits made with a debit card may require a higher amount.

A full M1 motorcycle endorsement is required. Learner’s permits are not accepted.

Licensing & Endorsement

Yes, all scooter rentals require a motorcycle or scooter endorsement. All motorcycle riders will need an endorsement

Not required, but recommended for new riders.

Vehicle Specs & Operation

Most scooters include USB charging ports. You can also add a storage trunk for $5.

150 cc ≈ 55 MPH; 200 cc ≈ 70 MPH; 300 cc ≈ 80 MPH.

Yes, they have a twist‑and‑go CVT transmissions.

Most scooters come with USB ports for charging. Storage trunks are available for an additional $5.

Passenger Policy

One driver plus one passenger (two riders total).

In Hawaii, passengers must be at least 9 years old and wear a full-face DOT-approved helmet.

Road Usage

There are no restrictions for scooters

Use legal motorcycle or scooter parking, or marked street parking. Do not block sidewalks or driveways.

Yes, scooters ride in regular traffic lanes like a car.

There are no nightly curfews for scooter use.

Insurance & Coverage

Basic LDW is $25/day and includes a $100 damage deductible and $1,000 deductible for theft or total loss. It does not include tire or roadside assistance. Premium LDW is $35/day and includes zero damage deductible, a $500 theft deductible, tire coverage, and 24/7 roadside assistance.

Each moped rental includes one helmet. Storage trunks are available for scooters, but not for mopeds. Trunks can be added for $5. Rain ponchos are not currently available.

No, LDW only covers vehicle damage. It does not include medical liability.

Add‑Ons and Equipment

DOT helmet, lock & chain, full tank of gas, printed map, Google‑Maps route link, safety orientation.

Each rental includes two helmets at no extra cost. You may add premium helmets, phone mounts, or storage packs for $5 each.

Fuel & Maintenance

Yes, return with the same fuel level (92 premium) or pay a refill fee of $35

You should use 92 premium.

Pickup & Return

3‑5 business days after an undamaged return.

After-hours return is available with liability insurance ($25 or $35/day) and an added fee: $25 for scooters or mopeds, $35 for motorcycles.

A $25 late fee applies for each hour after your scheduled return time. For returns at 4:30 PM, there is a 15-minute grace period before after-hours or full-day charges apply.

Cleaning & Damage

We wash the bike for you upon return.

Pricing & Discounts

No, there are not.

Safety & Emergencies

Yes, helmets are mandatory and included with every rental. In Hawaii, helmet use is not required by law for moped riders, but we strongly encourage all renters to wear one.

Call 911 if necessary, then contact GoGo Rental to report the incident and arrange towing.

If you do not select LDW or roadside coverage, you are responsible for towing costs out of pocket. Roadside assistance is available for $10/day as an add-on.

Scooter Troubleshooting Videos

Having issues with your scooter rental? Our troubleshooting videos will guide you step by step through common problems such as startup difficulties, fuel errors, dashboard warning lights, and performance concerns. Each video is designed to give you fast, practical solutions you can apply on the spot, so you can resolve issues quickly and get back on the road with confidence and ease.

Coming Soon!

Engine & Starting

Step-by-step troubleshooting for scooter engine starting failures, idle issues, and ignition problems.

Battery & Charging

Fix issues with your scooter’s battery charge, voltage drop, and charging-system faults.

Brakes & Wheels

Resolve problems with scooter disc brakes, drum brakes, tire pressure, and wheel alignment.

Lights & Electrical

Learn how to troubleshoot headlight, tail-light, turn-signal, and wiring issues on your scooter.

Throttle & Drive Belt

Diagnose sluggish acceleration, throttle lag, and CVT drive-belt wear with this troubleshooting guide.

Storage & Body Panels

Troubleshoot and fix under-seat storage latches, body-panel rattles, and mirror-adjustment problems.

Not seeing what you need?

Check out other resource centers below

Resource Center

Looking for scootering adventures near you? Check out our Things To Do: Scootering Adventures page for top destinations and tips.

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Have questions? Start a chat with one of our representatives by clicking the live chat in the bottom right. If there’s no immediate response, it could be outside of store hours, but rest assured, we’ll get back to you as soon as possible.