Kayak Resource Center

Welcome to the Kayak Resource Center, your complete guide to paddling adventures on lakes, rivers, and beyond. From pedal-drive models like the Malibu to high-performance fishing kayaks such as the Old Town Sportsman and versatile 10’ sit-on designs, we cover everything you need to know before you launch. Explore details on rental requirements, safety gear, storage options, and usage rules so you can paddle with confidence. Whether you’re planning a relaxing day on calm waters or gearing up for an action-filled outing, this page helps you get the most out of your kayak rental.

FAQs Troubleshooting

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Kayak FAQS

Have questions about your kayak rental? Our FAQs cover everything you need to know before hitting the water, including age and license requirements, safety gear, delivery and pickup policies, and what to expect during your trip. You’ll also find details on usage rules, equipment add-ons, cleaning guidelines, and what to do in case of weather or emergencies. Whether you’re renting a sit-on kayak for calm lakes or a pedal-drive model for long days on the water, these FAQs give you the clarity you need to paddle safely and make the most of your adventure.

General Questions

You must be at least 18 years old, present a valid driver’s license, and place a $100 security deposit on a major credit card.

No prior experience is needed. A shore-side safety briefing and paddle orientation are provided at pickup.

Deposits must be made using a credit or debit card.

Age & Passenger Policy

Ages 12 to 17 may paddle when accompanied by a parent or legal guardian and must wear a life jacket. Solo rentals are only allowed for those 18 and older.

Single-seat kayaks do not allow passengers. Tandem models, when available, can carry one adult and one child under 90 pounds.

Equipment & Inclusions

Each rental includes a paddle, Coast Guard-approved life jacket (PFD), safety whistle, and a basic dry bag.

Yes. Sportsman models come with three built-in rod holders and gear tracks. Bring your own rods and tackle.

No, we do not offer wetsuits or spray skirts. Life jackets are available in all sizes.

Water Usage & Restrictions

You may paddle on calm inland lakes, sheltered bays, and slow-moving rivers. Open-ocean use is not permitted.

Electric-assist kayaks may only be used in waters where electric motors are permitted. Check with local lake authorities before launch.

All kayaks and canoes must be off the water at least 30 minutes before sunset.

Transport & Pickup

No trailer is included. Roof racks and foam blocks are available for vehicle transport. A utility trailer is available as an add-on for an additional fee.

No. All kayaks must be picked up in-store.

Safety & Water Conditions

Yes. A personal flotation device (PFD) must be worn at all times while on the water.

High winds over 20 mph, lightning, or small-craft advisories will result in cancellation or rescheduling.

If you choose to proceed with a rental while storms are visible on radar, refunds will not be issued.

Insurance & Coverage

Yes. Optional Paddlecraft LDW is available for $10 per day and covers accidental hull damage with a $300 deductible.

Yes. LDW includes coverage for lost paddles or PFDs. If not selected, the renter is responsible for replacement costs.

Cleaning & Damage

Yes. Please hose off any sand or mud and drain excess water. Excessive debris or neglect may result in a cleaning fee.

Late returns are charged $10 per hour beyond the scheduled return time, up to the full daily rental rate.

No. After-hours drop-off is not allowed unless specifically arranged with an employee in advance.

Pricing & Discounts

Yes. Discounted 3-day, weekly, and monthly rental rates are available.

Yes. Rates may vary during holidays or peak rental periods.

Emergencies & Support

Stay with the kayak, use self-rescue to get back in, and paddle to shore. If you cannot re-enter, call GoGo Rental for assistance.

Call the GoGo Rental support number listed on your rental receipt. For emergencies, contact local emergency services immediately.

Kayak Troubleshooting Videos

Having trouble with your kayak rental? Our troubleshooting videos walk you through common issues step by step, from adjusting pedals and seats to handling rudder problems, storage hatches, and stability concerns. Each guide is built to give you clear, practical solutions you can follow on the water so you can resolve issues quickly and keep your adventure safe and enjoyable.

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Have questions? Start a chat with one of our representatives by clicking the live chat in the bottom right. If there’s no immediate response, it could be outside of store hours, but rest assured, we’ll get back to you as soon as possible.