Boating Resource Center

Welcome to the Boating Resource Center! Whether you’re navigating the open waters or planning your next lakeside adventure, this is your hub for all things boating. From troubleshooting your rental’s systems to learning best practices for safety and operation, we provide everything you need for a worry-free experience on the water. Explore our videos and FAQs to make the most of your rental.

FAQs Troubleshooting

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Boating FAQS

Got questions about your boat rental? Our FAQs cover everything from setup and operation to safety guidelines and rental policies. Whether you’re a first-time renter or an experienced boater, find answers to ensure a smooth and enjoyable experience on the water.

General Questions

A valid driver’s license and a major credit card are required.

Yes, a valid boating license is required based on local regulations.

Yes, certain locations offer boats or pontoons that can be transported to a different lake or body of water. Please check your local GoGo Rental to confirm availability.

Yes, we are pet-friendly. Certain locations have designated units, and others have pet fees per dog. Please confirm with your local GoGo Rental.

Yes, life jackets are provided for all passengers.

Yes, simply let us know what boat it is, we’ll make sure it is available, and book you right then and there!

Insurance and Coverage

No, insurance is available for an additional fee.

Report the damage immediately. Repair costs may apply depending on coverage.

No, you are not liable for damages caused by other boaters.

No, it does not cover personal items lost, stolen or damaged.

Setup and Usage

Refer to the included user manual for detailed operating instructions.

Use the touchscreen or control panel to access navigation features.

Drop the anchor in a secure location and ensure it is firmly set.

Switch gears slowly using the throttle lever to avoid mechanical issues.

Approach docks slowly and secure the boat using ropes and bumpers.

Please check the water craft specs for what size ball is required for towing.

Fuel and Maintenance

Most boats require unleaded gasoline. Refer to the boat manual.

Yes, the boat must be refueled before returning or a refueling fee applies.

Use provided spill kits and notify staff immediately of spills.

Yes, boats must be returned clean or cleaning fees may apply.

Troubleshooting

Check the battery, fuel level, ignition and boat is in neutral. Contact support if unresolved.

Stop the engine and inspect the damage. Avoid using the boat further.

Check circuit breakers and battery connections for common electrical issues.

Use backup navigation tools or contact support for assistance.

Use bilge pumps to remove water and contact support for further guidance.

Check steering cables and ensure the engine is running. Contact support.

Restart and recalibrate the depth finder. Refer to the manual for guidance.

Safety Guidelines

Contact emergency services and use onboard first aid supplies if available.

Remain calm and use onboard safety equipment to stay afloat.

Use a flare or whistle to alert nearby boats or authorities.

Include a first aid kit, flashlight, and extra water for emergencies.

Policies and Certifications

Refunds depend on the cancellation notice period. Check rental policies.

Yes, additional drivers must meet age and licensing requirements.

Contact support to request an extension. Additional fees may apply.

Late return fees apply. Refer to the rental agreement for details.

Extreme Scenarios

Shift weight to the back and use a paddle to push into deeper water.

Use the boat’s motor or a paddle to return it to the dock.

Seek shelter immediately and avoid touching metal surfaces.

Exit restricted areas as quickly as possible and report to authorities.

Secure the boat at the dock and notify staff of the late return.

Boating Troubleshooting Videos

Need help with your boat rental? Our troubleshooting videos offer step-by-step guidance to resolve common issues, from starting the engine to addressing electrical or mechanical concerns. Use the anchor links to skip straight to the solutions you need and get back to enjoying the water.

Coming Soon!

Propane Water Heater

Step-by-step troubleshooting for restoring hot water in your motorhome’s propane system.

120V Power Supply

Fix issues with your motorhome’s 120V power connections and electrical systems.

120V Outlets Guide

Resolve problems with 120V outlets to ensure all your devices work seamlessly.

12V Power Fixes

Learn how to troubleshoot common 12V power system issues for consistent performance.

Rooftop A/C Help

Stay cool by solving rooftop A/C issues with this simple troubleshooting guide.

Water System Fixes

Troubleshoot and fix common water system problems, including flow and pressure issues.

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Contact Us

Have questions? Start a chat with one of our representatives by clicking the live chat in the bottom right. If there’s no immediate response, it could be outside of store hours, but rest assured, we’ll get back to you as soon as possible.